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GSM Launches New Inbound Phone Call Solution - Service Overflow

GSM Launches Inbound Phone Call Solution, Service Overflow 10% of service calls go unanswered and 62% of callers will hang up within one minute when placed on hold1. But, what if we told you your[...]

Traditional Media is Still Tried-and-True

As it turns out, you can teach an old dog new tricks. Advanced printing, targeting, and automated marketing technologies have revolutionized the capabilities of old-fashioned marketing channels like[...]

Why retention strategies need digital fixed ops marketing

The industry-wide challenge-- Your service department provides more opportunities for sales and revenue than any other department; however, dealerships across the nation are losing customers left and[...]